Customer Health and Safety Policy

At Sel, we regard protecting the health and safety of our customers and end users as a fundamental responsibility at the heart of everything we do.

To protect our customers' health and safety and to build a sustainable future, we are committed to:

• Ensuring that the products we place on the market pose no risk to customer health and safety under foreseeable conditions of use;
• Providing labelling, instructions for use and warnings that are accurate, clear and easy to understand, so that products are used safely and we communicate transparently with customers, and avoiding misleading or incomplete information;
• Assessing the potential risks of incorrect or inappropriate product use and taking preventive measures to reduce them;
• Keeping customers informed through Safety Data Sheets (SDS) and the support of our technical team;
• Handling customer complaints, feedback and any product-related health and safety reports systematically and rigorously, and taking action in coordination with our product safety processes where necessary;
• Monitoring the impact of our products on customer health and safety, and implementing corrective and preventive action without delay when non-conformities are identified;
• Improving our product information and warning systems with the risks faced by vulnerable groups (such as children, older people and pets) in mind;
• Complying with all legal requirements relating to customer health and safety. We follow the rules and practices set out in REACH, CLP, KKDİK and related legislation closely.

SEL is committed to managing customer health and safety together with its Product Safety Policy, raising awareness of safe product use and ensuring customer satisfaction on a sustainable basis.